PRIVACY COMMITMENT
We at Playsense Limited (“we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data (“Personal Data” or “data” or “information”) we collect from or about you when you use our website and services (collectively, “Services”). This Privacy Policy also describes your options as well as your rights when it comes to your Personal Data.
Playsense Limited is the controller of the Personal Data obtained via this website, meaning that we are the organization legally responsible for deciding how and for what purposes it is used.
If you have any questions or want more details about how we use Personal Information, you can contact our Data Protection Officer at 10 Spyrou Kyprianou, Flat G1, 4001 Limassol, Cyprus or via email dpo@playsense.agency
By using our Services you consent to the processing of your Personal Data in accordance with this
WHAT PERSONAL DATA WE COLLECT AND HOW
Basic contact and identification information: You provide us with your name and contact details such as email address when you complete our customer survey or provide us with feedback via email or through any other form of inquiry.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
Social Media information: We have pages on social media. When you interact with those pages, we may collect Personal Data that you choose to provide us such as your contact details.
Cookies and similar data collection technologies: These are collected automatically from your interactions with our website. When accessing our website, we collect data based on each access to the server. We use tracking technologies such as cookies to collect information about the way you interact with our website. This may include: (a) the browser types and versions used; (b) the operating system used for access; (c) the time and date of an access; (d) the pages of the website that you visit;(e) referrer URL; (f) the IP address of your device;(g)what items were clicked on a page.
HOW WE USE THE PERSONAL DATA AND ON WHICH LEGAL BASES
We may use Personal Data for the following purposes:
To provide, administer, maintain and/or analyze the Services;
To improve our Services and conduct research;
To communicate with you; including to to provide you with news/updates for our products and Services, including promotions and invitations on new or existing products and services including bonus guides;
To develop new programs and services;
To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks; and
To (i) comply with legal obligations; (ii) respond to requests from competent authorities; (iii)protect your interests; (iv) protect your rights, safety or property and (v) enforce or defend ourlegal rights.
It is necessary to pursue our legitimate interests for the purposes:
to complete any request you may make in relation to marketing preferences;
to provide and improve our Services and products, for instance, by monitoring and recording how and when systems are accessed and how data is uploaded, to analyze website performance;
to promote our Services and to contact you with communications about marketing updates and newsletters;
to improve your experience of our website, newsletters and other services, for instance by monitoring and recording information relating to your browsing behavior to make personalized content available to you more efficient and relevant;
to monitor and analyze our interactions with you to improve our relationship with you and help us to grow and develop our business.
We process your Personal Data for the following legal bases:
Consent: based on your consent given to us.
Legal Obligations: To comply with our legal obligations, including responding to lawful requests, court orders and legal processes.
to promote our Services and to contact you with communications about marketing updates and newsletters;
Legitimate interests: Our legal basis for running our business and provision of Services.
You have the right to opt-out of at any time of receiving marketing communications by contacting us at dpo@playsense.agency or using the “unsubscribe” link in emails.
DISCLOSURE OF PERSONAL DATA
In certain circumstances we may disclose your Personal Data to:
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, content delivery services, data warehouse services, support and safety monitoring services, email communication software, web analytics services, payment and transaction providers, and other information technology services providers. Pursuant to our instructions, these parties will access, process, or store Personal Data only in the course of performing their duties to us.
- Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Data and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
- Government Authorities or Other Third Parties: We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties in compliance with the law (i) if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, or users, or the public, or (vi) to protect against legal liability
- Affiliates: We may disclose Personal Data to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Playsense Limited. Our affiliates may use the Personal Data we share in a manner consistent with this Privacy Policy.
With your consent or at your request: We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
HOW LONG DO WE KEEP YOUR DATA
We will retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. It shall be deleted when it no longer serves the purpose for processing or shall be anonymized and therefore will no longer constitute Personal Data.
How long we retain Personal Data will depend on a number of factors, such as:
Our purpose for processing the data (such as whether we need to retain the data to provide our Services);
The amount, nature, and sensitivity of the data;
The potential risk of harm from unauthorized use or disclosure of the data;
Any legal requirements that we are subject to.
YOUR RIGHTS
You have the following statutory rights in relation to your Personal Data:
- Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may disclose Personal Data to vendors and service providers, including providers of hosting services, customer service vendors, cloud services, content delivery services, data warehouse services, support and safety monitoring services, email communication software, web analytics services, payment and transaction providers, and other information technology services providers. Pursuant to our instructions, these parties will access, process, or store Personal Data only in the course of performing their duties to us.
- Right to access: You have the right to request access to the Personal Data we hold about you.
- Right to erasure (also known as the right to be forgotten): You have the right to request that we delete your Personal Data in certain situations.
- Right to erasure (also known as rectification): You have the right to request that we delete your Personal Data in certain situations.
- Right to restrict processing: You have the right to request us to restrict processing of your Personal Data in certain circumstances.
- Right to data portability: You have the right to receive your Personal Data in a structured commonly used and machine- readable form and to transmit that data to a third party.
- Right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
- Right to withdraw your consent—where we rely on consent as the legal basis for processing at any time.
In addition you have the following rights to object:
- Object to our processing of your Personal Data for direct marketing at any time.
- Object to how we process your Personal Data when our processing is based on our legitimate interests.
To exercise any of your rights please contact us at dpo@playsense.agency
Withdrawing consent will not affect the lawfulness of our use of your Personal Data in reliance on that consent before it was withdrawn.
Please note these rights may be limited, for example if fulfilling your request would reveal Personal Data about another person, or if you ask us to delete information that we are required by law or have compelling legitimate interests to keep.
INTERNATIONAL TRANSFERS
Your Personal Data may be processed outside of the EEA where our affiliates, partners, merchants, or service providers may be located.
While we take appropriate safeguards to protect your personal data, when your data is stored or processed in a different jurisdiction, it is subject to the laws of the foreign jurisdiction which may not have the same information protection laws as the country in which your Personal Data was collected.
However, we transfer Personal Data pursuant to applicable data protection laws. To transfer your Personal Data in other jurisdictions, we rely on the European Commission’s adequacy decisions on certain countries and, for other jurisdictions, we rely on the Standard Contractual Clauses as approved by the European Commission and any applicable country addenda.
By using our Services, you understand and acknowledge that your Personal Data will be processed and stored in our facilities and servers may be disclosed to our service providers and affiliates in other jurisdictions.
STORING OF YOUR PERSONAL DATA
We have appropriate security measures to prevent personal data from being accidentally lost, used or accessed unlawfully using encryption method. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
CHILDREN
Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you are aware that any child's Personal Data has been shared with our website, please let us know so that we can delete that data.
COOKIES
We use cookies to run our website. A “cookie” is a small file containing a string of characters that is sent to your web browser and uniquely identifies your browser.
Cookies help us collect information so we can better understand how you access and navigate our website. This information helps us develop and improve the design, layout, content, and function of our website. It also allows us to prevent fraud and improve our security.
We may also use cookies to track activity and click-through behavior to better understand your preferences and browsing habits and to provide a more personalized experience while visiting our website and for more personalized alerts.
We use different types of cookies to run the website. You can view and manage cookies in your browser.
You can be directed to our “Cookies Policy” for more information.
HOW TO CONTACT US
If you have any questions about our Privacy Policy, the Data we hold about you or you would like to exercise one of your data protection rights please do not hesitate to contact us at dpo@playsense.agency
You may also find it helpful to refer to the guidance from the https://www.dataprotection.gov.cy/.
When contacting us please provide enough information to identify yourself and let us know which right(s) you want to exercise and the information to which your request relates.
Please note that exercising some of these rights may impact our ability to provide our Services experience to you. We will inform you of any such impact when you make a request to exercise your rights.
HOW YOU CAN COMPLAIN TO THE APPROPRIATE AUTHORITY
Should you wish to report or if you feel that we have not addressed your concern is a satisfactory manner you may contact the Office of the Commissioner for Personal Data Protection https://www.dataprotection.gov.cy/
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notice is required by applicable law.
